Privacy policy


We take the protection of your personal data very seriously. We only process your personal data in accordance with the statutory data protection regulations of the EU General Data Protection Regulation (GDPR) and the Data Protection Act (DPA). In this data protection declaration, we would like to inform you about the most important aspects of data processing within the scope of our website offering at

Who is responsible for data processing?

The company "CS Combustion Solutions GmbH" (UID No. ATU64956328), which can be reached at the address 1230 Vienna, Lemböckgasse 49/Objekt 2/D/1.OG, the telephone number +43 (0) 1907 44 16 as well as at the email address, is responsible for the processing. Where we refer to ourselves ("we") in the context of this data protection declaration, this refers to the company "CS Combustion Solutions GmbH".

Which data are processed and from which sources do these data originate?

We process the personal data that we receive from you in the course of a business relationship. In addition, we process data that we have permissibly obtained from publicly accessible sources, e.g. company register, telephone directory.

In which cases and upon which legal basis are the data processed?

The processing of your personal data is necessary

  •     for the processing of your quotation requests
  •     for the fulfilment of orders and contractual obligations
  •     for the fulfilment of legal obligations, e.g. document retention obligation
  •     for accounting by our tax advisor
  •     and as long as there is a justified business interest

Who receives your data?

Within our company, those departments or employees receive your data who need it to fulfil contractual and legal obligations and to protect legitimate interests. In addition, processors commissioned by us (wholesalers, manufacturers, service providers) receive your data insofar as they absolutely need it to fulfil their respective tasks.

All processors are contractually obliged to treat your data confidentially and to process it only in the context of providing the service.

If there is a legal obligation, public bodies and institutions may also receive your personal data.

How long will your data be stored and processed?

For the duration of the entire business relationship (from the initiation to the processing to the termination of a contract) and beyond that in accordance with the statutory retention and documentation obligations and as long as a justified business interest exists.

Which data protection rights do you have?

You have the following rights at any time

  •     the right to information, authorisation, deletion or restriction of the processing of your stored data
  •     a right to object to the processing
  •     a right to data portability in accordance with the requirements of data protection law
  •     a complaint to the data protection authority

Are you required to provide data?

You must provide the personal data that is required for the establishment and execution of our business relationship and which we are legally obliged to collect.

If you do not wish to provide us with the data, we must generally refuse to conclude the contract or execute the order.

However, you are not obliged to give consent to the processing of those data that are not relevant for the performance of the contract or are not required by law and/or regulation.


In case you contact us by email, fax, phone or SMS due to an enquiry or for other purposes, we keep your data together with your enquiry and do not pass on these data without your consent.


Our newsletter is sent out at regular intervals and contains offers and current information about our product range. The email addresses of registered subscribers are of course not passed on to third parties.

Google Fonts

We use Google Fonts, a service of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA ("Google"), on our website for the purpose of a more consistent presentation of this website. When you access the website, your browser loads fonts from Google servers into your browser's cache in order to display texts and fonts. Google collects your IP adress for this purpose because it is otherwise not possible to transfer the fonts to you browser. You can find more information about this at You can find Google's privacy policy at .

The data processing is carried out on the basis of our legitimate interests pursuant to Art 6 para 1 lit f GDPR to be able to present our website in a consistent and user-friendly way. You can contradict the processing of the data concerning you in a accordance with Art 21 GDPR at any time by making the appropriate settings in your browser. You can also manage the setting of many cookies via the US-website or the EU-website If your browser does not support Google Fonts, a standard font will be used by your user device. In this case, the website may not be displayed completely.

Social media

As part of our online presence on social networks, we process user data in order to communicate with users active on these networks or to offer information about us.

Please note that user data may be processed outside the European Union. This may result in risks for the users because, for example, it could make it more difficult to enforce the rights of the users.

Also, user data is usually processed within social networks for market research and advertising purposes. For example, usage profiles can be created based on the usage behaviour and resulting interests of the users. The user profiles can be used in turn, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behaviour and the interests of the users are stored. Furthermore, data independent of the devices used by the persons may also be stored in the usage profiles (especially if the users are members of the respective platforms and are logged in to them).

For a detailed description of the respective forms of processing and the opt-out options, please refer to the data protection declarations and information provided by the operators of the respective networks.

In the case of information requests and the assertion of data subject rights, we would also like to point out that these can most effectively be asserted with the providers. Only the providers have access to the users' data and can take appropriate measures and provide information directly.

LinkedIn: Social network; service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Website: ; Privacy policy: ; Opt-out: .

YouTube: LLC, 901 Cherry Ave., San Bruno CA 94066, USA

Integration of YouTube videos

We have implemented YouTube videos on our website, which are stored on and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the video. Only when you play the videos are the following data transmitted. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button.

For more information on the purpose and scope of data collection and processing by YouTube, please see the privacy policy. There you will also find further information on your rights and setting options for protecting your privacy: . Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, .

Google Maps

We use Google Maps in search of our locations. Google Maps is operated by Google Inc. By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, its agents and third parties.

The following data is transferred when using Google Maps: - this includes the IP address as well as other things, such as the GPS data of any smartphone used or the search behaviour.

Data security

Your data security is our highest priority. It is our declared aim to take all necessary technical and organisational measures to ensure the security of data processing and to process your personal data in such a way that they are protected from access by unauthorised third parties.

By using modern security software, coding and encryption procedures, our IT infrastructure complies with the latest security standards.

Your enquiry, your request regarding data protection

We follow the legal regulations regarding the data protection of our customers and will be happy to fulfil your request.

Please send us your request, with an enclosed copy of your identity card, by email to

We will process your request in accordance with the legal requirements.


All data on this website is protected by copyright. Any editing, copying, distribution and/or public reproduction constitutes a copyright infringement. All information on the website has been carefully checked. In spite of all care, no liability or guarantee is assumed for the correctness, completeness and timeliness of the data. This also applies to all linked pages, as we are not responsible for their content.


We reserve the right to adapt this data protection declaration if the technical or legal conditions change.